FAQ

Is the centre suitable for access by disabled users?

Yes – access to facility via sliding doors and  guide dogs are welcome within the leisure facility.

Is there car parking available?

Yes, a car park is available, however this isn't free but is partially refunded to all customers of

Do I have to be a member to use the leisure facilities?

No, you do not need to be a member to use Park Pool. Activities are available on a ‘pay as you go’ basis as well as value for money membership packages.

To book for activities, such as workout classes, racquet sports and hall bookings you simply need to become a Booking Member. This can be achieved by contacting reception via the telephone or during your visit to the leisure facility or simply on-line by downloading the Booking Customer Application Form and emailing the completed version to info.parkpools@leisure.serco.com

Are there lockers available?

Yes, the fitness and health suite lockers accept £1 coins and are returnable. There are coin locker keys to purchase at reception to ensure you will always have access to locker facilities each time you visit Park Pool

I have never been to a gym before.

Consult your doctor
Book an appointment with a gym instructor
Wear appropriate clothing

Are the gym instructors qualified?

Yes, all gym instructors are qualified to a minimum of Focus Level 2 Fitness Instructor.

What clothing does my child need to wear for the holiday activity club?

It is recommended that your child wears clothing that is relevant to the activity they will be taking part in. For example tracksuit, trainers and t-shirt for multi-sports.